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MISSION STATEMENT

To Provide an unparalleled clothing concierge service, dedicated to enhancing our clients' personal style and confidence. We aim to curate unique and tailored wardrobe solutions, delivering convenience, quality, and fashion expertise while fostering a sustainable and inclusive approach to fashion.

TERMS OF SERVICE

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Terms of Service for GRAI Clothing Concierge

1. Introduction

Welcome to GRAI Clothing Concierge service. These Terms of Service govern your use of our service. By using our service, you agree to these terms, so please read them carefully.

2. Service Description

Our Clothing Concierge service offers personalized clothing recommendations, styling advice, and shopping assistance. We work to enhance your wardrobe based on your preferences.

3. User Responsibilities

You are responsible for providing accurate information about your style, preferences, and sizing. You must also keep your account information, including payment details, up to date.

4. Privacy

We respect your privacy. Our Privacy Policy outlines how we collect, use, and protect your data.

5. Payments

You agree to pay for the clothing items you purchase through our service. Including any Late Fees sustained. Pricing details and payment methods will be outlined during the purchase process.

6. Cancellation and Refunds

We have a cancellation and Late Fee policy. Please refer to it for details on canceling orders and the circumstances under where late fees are required.

7. User Conduct

You agree to use our service in a lawful and respectful manner. Any abusive or inappropriate behavior may result in the termination of your account.

8. Intellectual Property

All content, logos, and materials on our service are protected by intellectual property rights. You may not use our content without permission.

9. Limitation of Liability

We are not responsible for any direct or indirect damages resulting from the use of our service. Your use of our service is at your own risk.

10. Termination

We may terminate your account at our discretion if you violate these terms. You can also terminate your account at any time.

11. Changes to Terms

We may update these terms to reflect changes in our service or the law. You will be notified of any changes, and your continued use of the service implies your acceptance of the new terms.

12. Contact Us

If you have questions or concerns about these terms, please contact our customer support.

By using GRAI Clothing Concierge service, you agree to abide by these Terms of Service. Thank you for choosing us as your fashion partner.

© 2023 by GRAI

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